Privacy Policy

Who we are

Black Owned Birmingham is a trading name of The Impact Society CIC, a community interest company registered in England and Wales (Company No. 17318526). In this policy, “we”, “us” and “our” mean The Impact Society CIC trading as Black Owned Birmingham. We are the data controller for personal information collected through blackownedbirmingham.com.

If you have any questions about this policy or how we use your information, email us at info@blackownedbirmingham.com.

What information we collect

• Information you give us when you fill in a form on this website, such as your name, email address, phone number, business name and the content of your message.
• Donation information. Donations are processed by PayPal. We receive your name, email address and the amount donated, but we never see or store your card details.
• Technical information such as your IP address, browser type and the pages you visit, collected through cookies and similar technologies (see “Cookies” below).

How we use your information

• To reply to your enquiry and provide the information or support you asked for
• To manage volunteering, partnership, sponsorship, awards and event interest
• To process and acknowledge donations and keep financial records
• To keep this website secure and understand how it is used so we can improve it
• To meet our legal and regulatory obligations

Our lawful bases

Under UK data protection law (UK GDPR and the Data Protection Act 2018), we rely on: consent (for example, when you choose to receive updates or accept non-essential cookies); legitimate interests (replying to enquiries and running our community activities); contract (where you take part in something we provide); and legal obligation (for example, keeping financial records).

Sharing your information

We do not sell your personal information. We only share it with trusted service providers who help us run our work, such as our website host, email provider and PayPal, and only as needed. We may also share information if the law requires us to.

Our Facebook group and WhatsApp community are run on platforms owned by Meta. When you join them, Meta’s own privacy policies apply to the information you share there.

Cookies

We use essential cookies to make this website work. With your consent, we may also use analytics cookies to understand how visitors use the site. You can accept or reject non-essential cookies using the cookie banner, and change your choice at any time in your browser settings.

How long we keep your information

We keep enquiry information for up to 2 years after our last contact with you, and financial records for 6 years to meet legal requirements. After that we delete or anonymise it securely.

Your rights

You have the right to access the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, ask for a copy in a portable format and withdraw your consent at any time. To use any of these rights, email us at info@blackownedbirmingham.com. We will respond within one month.

Keeping your information safe

We use appropriate technical and organisational measures to protect your information, including secure (HTTPS) connections and restricted access to our systems.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.